Fit for purpose, whatever your service

Supporting statutory, non-statutory and voluntary services of all sizes and sectors

Caseworker Connect is built to support you. From short one-time interventions via helpline or drop-in, to the most demanding case work files that are open for months or years, Caseworker has the feature set to deliver the data you need to record, and report.

Caseworker Connect Software

Built around you

Works the way you do

With brand new features like Smart Notes, and the most comprehensive set of built-in tools, Caseworker Connect is designed to help you deliver the best possible service to the client groups you support.

Caseworker Software Features

Work smarter, not harder

Get the information you need from the device you want

Caseworker Connect enables everyone in your team to get information and benefit from instant access to the most comprehensive set of built-in case lists, action points and case summaries, on PC, laptop, tablet or phone.

Software for Caseworkers

Above and beyond

Connect with your clients

Develop relationships with your clients based on personalisation choices that deliver interventions on their terms. See their journey and every point of contact with your organisation. Send timely reminders of meetings and appointments via text and follow-up case work activities with automated reminders so you stay on top of your workload.

Knowledge is king

Be an influencer

Work with Blue Door to build a quality system that gives you access to local trends about your client groups that no other agency has. Use your evidence base to deliver your Performance Management Framework and more. Shape the future of service delivery with data insights that drive the discussion.

Caseworker Software System

Business Insight

See your data in new ways

Meet both your contractual and internal data analytics needs from a single solution. Access powerful reports and gain insights quickly. Connect seamlessly with Microsoft Excel or Power BI or mine the data directly. On screen dashboards tell you what’s happening now, not just in the past. Get access to real-time analytics so you’re always ready to make timely decisions.

Caseworker Data

Risk Management

Manage Risk and Lone Working Protocols

Caseworker Connect has an optional module for managing staff safety when out on visits. Using SMS, staff can provide location data and ETAs for arrival and departure. If these times are breached  a series of lone working protocols are initiated, from SMS reminders to Safeguarding Lead alerts.

Caseworker Connect

GDPR

GDPR Compliance

Caseworker Connect helps you manage your GDPR compliance. Anonymise special category data so you can inform demographic analysis for funding reports but keep that information away from Service User profiles and day-to-day access. Log Subject Access Requests and Rights to be Forgotten, in addition to implementing your data retention policy so data is never held longer than is required.

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