Caseworker Connect is built to support you. From short one-time interventions via helpline or drop-in, to the most demanding case work files that are open for months or years, Caseworker has the feature set to deliver the data you need to record, and report.
With brand new features like Smart Notes, and the most comprehensive set of built-in tools, Caseworker Connect is designed to help you deliver the best possible service to the client groups you support.
Caseworker Connect enables everyone in your team to get information and benefit from instant access to the most comprehensive set of built-in case lists, action points and case summaries, on PC, laptop, tablet or phone.
Develop relationships with your clients based on personalisation choices that deliver interventions on their terms. See their journey and every point of contact with your organisation. Send timely reminders of meetings and appointments via text and follow-up case work activities with automated reminders so you stay on top of your workload.
Work with Blue Door to build a quality system that gives you access to local trends about your client groups that no other agency has. Use your evidence base to deliver your Performance Management Framework and more. Shape the future of service delivery with data insights that drive the discussion.
Meet both your contractual and internal data analytics needs from a single solution. Access powerful reports and gain insights quickly. Connect seamlessly with Microsoft Excel or Power BI or mine the data directly. On screen dashboards tell you what’s happening now, not just in the past. Get access to real-time analytics so you’re always ready to make timely decisions.
Caseworker Connect has an optional module for managing staff safety when out on visits. Using SMS, staff can provide location data and ETAs for arrival and departure. If these times are breached a series of lone working protocols are initiated, from SMS reminders to Safeguarding Lead alerts.
Caseworker Connect helps you manage your GDPR compliance. Anonymise special category data so you can inform demographic analysis for funding reports but keep that information away from Service User profiles and day-to-day access. Log Subject Access Requests and Rights to be Forgotten, in addition to implementing your data retention policy so data is never held longer than is required.
Arrange your free online demo today
For an informal chat to learn more about how we can help, call 01606 333 538, or book an appointment at a time to suit you.