Blue Door Software announces the launch of TextStore for DVOnline – the premier online case management system for domestic abuse refuge and outreach services.
With TextStore, staff can:
- Provide a secure mobile number to service users who can forward evidence of abusive or threatening messages. Messages are automatically logged to the service user’s case file
- Forward text conversations to DVOnline that are then automatically assigned to the correct case file
- Send text messages to their case files to record to-dos, reminders or prompts.
TextStore processes incoming messages and routes them to the correct case file. Copies of each message are stored in a secure database that can only be accessed by staff working with the service user.
“TextStore gives services the opportunity to integrate a critical method of support into their record keeping, namely text messages. We are always looking to develop new features that reflect the needs and demands of forward thinking domestic abuse outreach and refuge services and TextStore is another example of this. The rise of cyberstalking and the need to develop a reliable evidence base is another driver for organisations to use TextStore.”
Chris Hill, Product Manager. Blue Door Software
How much does it cost?
TextStore costs £99 to setup and then £20 per month. Organisations can send an unlimited number messages to TextStore.
When is it available?
We are looking for early adopters to start trialling the service in November with General Release from 1 January 2015.
Capable of managing all types of project work, from IDVA to target hardening and perpetrator programmes, for either refuge or outreach, DVOnline has been designed for all types of domestic abuse services irrespective of the field of work.
DVOnline delivers a complete management system for support workers and service managers, providing the capability to capture, analyse and share information quickly and easily. In addition to this, DVOnline is a national database so services can opt-in to share information to provide regional insight into the demand for, and response to, service users presenting with dv issues.
Please contact our Product Manager, Chris Hill (firstname.lastname@example.org)
About Blue Door Software
Blue Door Software builds compelling technology solutions for advice and advocacy organisations in the third sector. With a portfolio supporting over 350 advocacy projects, Blue Door is among the premier case management solution providers in the UK.