With the digital transformation under way in many industries around the world, there has been a need for innovative and effective software that can make using this new technology easier for caseworkers and other case management professionals. For many of these users to stay relevant and up to date on the latest digital transformation resources, they must stay current on all of the newest trends as well.
As a leading supplier of case management software to the charity and education sectors, Blue Door Software wants to share some of the important digital transformation trends to watch for in 2018. Let’s take a look:
Digital Transformation Trends to Watch
Blockchain- blockchain is here to stay and it is being developed into a useful technology that can help businesses in almost every sector and every country in the world. Blockchain can provide a digital ledger of transactions which can be made public without the need for a central authority. The healthcare industry has already adopted blockchain technology and it is being considered for use in the educational sector as well.
The Internet of Things- the internet of things (IoT) is being used in everything from smart homes, smart cars and wearable tech, to internet-enabled appliances and more. It is also being used to transform businesses, making them more profitable and more efficient, and it is providing new opportunities in analytics and computing.
Artificial Intelligence- AI is everywhere and with the help of virtual assistants, it is also mobile. Artificial intelligence can be used in a business setting as it can provide more predictive analytics through the aid of machine learning. It can be used for everything from connectivity to automation, or data analytics and it can be used to provide digital assistance for clients saving case workers a lot of time and educational or charitable organisations a lot of money.
Security- with the digital transformation comes new security threats. This means an increase in security measures and new software development methods as well as an IoT security strategy. New security features will include threat detection capabilities embedded into individual platforms and proactive and predictive approaches to security created by artificial intelligence.
If you are interested in learning more about the digital transformation trends in 2018, contact Blue Door Software and let one of our software development professionals assist you today.
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Caseworkers are often overworked and underappreciated for the work that they do. Their job is an important one as they help those who need it most whether in an educational, medical or advocacy setting. Recent improvements in case worker software has made their jobs more automated and less time consuming and have enabled many UK caseworkers to become more effective at helping their clients. But there are some behind the scenes aspects of a case workers day that go unnoticed by their clients and anyone who doesn’t understand the nature their work.
I am referring to regulatory compliance and the obligations many caseworkers and advocacy agencies face on a daily basis. The compliance burden has become greater in recent years and creates many challenges in the forms of technology, process and practice. Case management software from Blue Door Software offers a solution to meeting regulatory requirements and can make caseworkers more effective and efficient. This means more people get the help they need thanks to the commitment of software designers and developers.
This new level of caseworker software has regulatory requirements embedded in making them easy to use and almost completely automatic. Finally, caseworkers can maintain compliance with company policies, regulatory rules and codes of practice without giving it a second thought. Caseworker software from Blue Door offers out of the box usability and pre-configured solutions designed to ease the stress of UK caseworkers. With complaint handling, information requests and incident reporting built in, clients also notice an enhanced user experience.
CaseConnect from Blue Door Software helps UK organizations to comply by offering:
- Complete case file management system.
- Maintain detailed records of current and archived cases.
- Monitoring tools to record case progress.
- Automatic highlighting of cases in need of attention.
- At-a-glance summary screens and overviews.
- Filters and reports to create key statistics.
- Add electronic documents to case files.
- Password protect sensitive cases.
These features on their own are incredibly useful for case managers, trustees and directors, but when factored in with the industry leading support that Blue Door Software offers our clients, it becomes an absolute necessity for any organisation involved in helping people.
To learn more about how Blue Door Software can help your organisation meet regulatory obligations, contact us today.
Giving to charity has always been something that we do to help improve the lives of others. Whether it is feeding hungry children halfway around the world, or helping to rebuild a hurricane ravaged community, our charitable donations work to help make a difference in the world that can be felt by all of us. Sometimes, however, we find it difficult to give to those charities that were so important to us just a decade ago. With the switch from hard currency to digital, we don’t often have spare change to toss in the bucket outside the shopping centre or the cash to give to charitable organisations that set up at concerts or sporting events. We still want to donate, but if they don’t take digital forms of payment, we can’t.
Technology has made it almost impossible for charitable organisations to collect enough funds to carry out their missions. Or has it? The digital age might have made hard currency almost obsolete, but could it make it easier for anyone, anywhere and at any time to donate to the charitable organisation of their choice? Let’s take a look.
A Move to Tech-Based Donations
As of 2016, 7.2% of all individual donations in the UK were made online. Of those online donations, however, 17% were made using mobile devices. This is an increase over the previous year and a sign that people are getting used to the idea of making charitable donations online and they like the ability to use their mobile devices to make the donation process more convenient.
Custom Designed Software for Charitable Organisations
This is where software companies come into play. Today’s tech user was raised on the latest technology and they need more innovative ways to do things. That includes donating to their favourite charities. Companies such as Blue Door Software are designing and developing software specific to the charity industry that can make it easier for even small and medium sized charities to accept all of the new forms of digital payment from people all over the world.
While some organisations are reluctant to change, others are grasping this new digital era and using it for more than just a payment platform. They are driving donations, building relationships with donors and building a brand that can be more recognisable to future donors. Charitable organisations who embrace technology and take advantage of the impact it can have on their industry, will be more successful at raising both awareness and funding for their cause.
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With the adoption of the new General Data Protection Regulation (GDPR) on 27 April 2016, there have been many questions and concerns as to what it is and what it means for individuals. The GDPR doesn’t take effect until 25 May 2018, but being properly informed and understanding it now is the best way to be prepared for the new regulation.
What is the GDPR? It is a regulation that the European Parliament, the Council of the European Union and the European Commission will use to strengthen and unify data protection for everyone within the European Union. It doesn’t just cover data within the EU, it will also address the export of personal data outside the EU as well.
Why do we need the GDPR? The main goal of the GDPR is to give individuals in the EU control over their personal data again. Another objective of the new regulation is to help simplify the regulatory environment for international business by unifying regulations within the EU. This is something the old data protection directive was not designed to do.
Post-Brexit, UK organisations that process personal data of individuals in the EU, will need to ensure their compliancy. This means developing clear policies and procedures that can protect personal data, while also creating effective technical and organisational measures.
What are some of the changes introduced by the GDPR? The General Data Protection Regulation introduces many new changes for organisations including:
- A broader definition of personal data.
- Children’s data will need a consent to receive.
- The rules for obtaining valid consent have also been changed.
- Some companies will require a data protection officer to become compliant.
- New data breach notifications requirements.
- Data subjects have the right to be forgotten.
- New international data transfers restrictions.
- Data processors are now responsible for protecting personal data.
- new data portability requirements.
- Processes must be built on the principle of privacy by design
If you want to be better prepared, contact Blue Door Software and let us help create your GDPR readiness strategy today.